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CUSTOMER CARE

JEWELRY CARE

How do I care for my jewelry?

Every piece of jewelry is handmade and delicate. To enjoy the jewelry for a long time, please use appropriate care. Our collections consist of metal & non-precious metal & they are often plated with 14K & 18K gold. The metal may darken or tarnish with normal wear, we recommend gently wiping the surface with a polishing cloth, however excessive polishing will rub off the plating and isn’t recommended.
*If the jewelry piece is only gold plated with no stones, you can also clean in liquid jewelry cleaner.
*Avoid direct contact with water (salt or fresh), excessive perspiration, & chemicals such as chlorine.

How do I store my jewelry?

To ensure that your Sage Accessories jewelry is kept in its best condition, we recommend storing your jewelry in our silk jewelry pouch or an airtight plastic bag since exposure to air can oxidize and tarnish jewelry.

How do I clean Swarovski crystals?

Although the cut glass of Swarovski crystal is less expensive than real gemstones, it is still considered top-of-the line & quite delicate in the realm of costume jewelry. Please store your Swarovski pieces separately in a silk pouch to avoid scratches, apply all hairspray, perfume & other beauty products per ore putting your jewelry on.
*A good rule of thumb is that jewelry is the last item put on & the first item taken off.

How do I care for my Brass jewelry?

Overtime, brass will tarnish due to perspiration, pollution weather & cosmetic. To brighten your jewelry use a fine steel wool or kitchen scouring pad & gently rub in a circular motion to lift any tarnish. Make sure to dry the brass thoroughly.
*We don’t recommend liquid brass cleaners since a build-up develops on the metal.

How do I care for my semi-precious stones?

Please note stones are semi-precious & go through a metallization process to achieve the various colors. The stones are very delicate, therefore we advise that you do not use any chemical cleaner, water brushes, cloths , soap or etc. to clean the stones.

30 day Satisfaction Guaranteed

Sage Accessories your Online fashion Jewelry & Accessories Boutique is 100% dedicated to maintaining the highest level of quality for both our jewelry & accessories with a outstanding customer experience.  We love our accessories and want to make sure you love them too.  Please don't hesitate to contact us with any questions you might have!

 

We know life right now is hard so we are extending our return policy from 14 days to 30!

SHIPPING + RETURNS

Shipping U.S.A.
Shipping Canada
Shipping International
Returns
FREE
$40.00
$40.00 (up to 2 lbs)
Return within 14 Days
5 to 6 Days
2 to 3 Weeks Approx
3 to 6 Weeks Approx
Customer Pays Shipping
Please Contact With Any Questions

FAQs

Can I return my jewelry or accessories?

*If you are not 100% satisfied with your purchase, you may return your purchase for a full refund within 15 days of receipt of purchase. We will issue a refund, exchange or credit for the items (s) returned upon arrival of accessories. Refunds outside of 15 days are subject to credit only. Please don't hesitate to contact us with any additional questions at any time, we adore our products & want to make sure you love them too.

*Shipping charges will not be returned-please note that you are responsible for all return shipping charges.

*All sale items purchased are non-refundable

*Gift cards are non-refundable

 

Do you offer gift wrapping?

*We are happy to wrap your purchase for you. Please e-mail (Kbowditch@bresnan.net) us immediately before or after placing your order to make this request.

 

What forms of payment do you accept?

*We currently accept Visa, MasterCard, American Express, Discover & PayPal for all orders on our online jewelry & accessories boutique.

 

Do you offer free shipping?

*We offer complimentary shipping to the United States.

*Free shipping is currently not available to destinations outside of the United States.

 

Where do you ship from?

*We are based in Missoula, Montana located along the Clark Fork River.

 

Do I have to pay duties?

*You'll never have to pay duties on standard shipping from the United States. Orders shipping to international locations & Canada maybe be subject to duties & taxes, which we cannot control.

 

What are international shipping & handling rates?

*Alaska & Hawaii-$35.00

*International-$40.00

 

Need express shipping?

*Need your Sage Accessories purchase right away? Not a problem. Call the studio 406.531.8259 or email us at Kbowditch@bresnan.net - we can ship your order overnight or 2 day air. Extra shipping charges will apply & will vary based on the size & weight of your purchase.

 

When will my order arrive?

*The time it takes for your order to arrive will depend on your location. Shipping times are only estimates and exclude holidays, weekends & unforeseen postal delays. Once and order is shipped, we are unable to expedite it.

*United States: 5-7 business days

*International: 10+ business days

*Canada: 10+ business days

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COMPLIMENTARY SHIPPING
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  • Home
  • Shop Boutique
    • Shop All
    • 50% Off
    • Under $100
    • $100 to $200
    • $200 to $300
    • $300 to $400
    • $400 to $500
    • Bracelets
    • Earrings
    • Necklaces
    • Rings
    • Scarves
    • Gift Certificate
    • Gold Club
  • Shop by Designer
    • Biko
    • Be-Je' Designs
    • Ever Alice
    • French Kande
    • Gemelli
    • Gold + Stone
    • HEET
    • hila
    • Heather Ford Designs
    • Holly Zaves Designs
    • InspireDesigns
    • Jenny Bird
    • Lock and Key
    • Marcia Moran
    • Rebel Designs
    • Susan Shaw
    • TAT2 Designs
    • Virtue
  • News & Events
  • Contact
  • Our Story
COMPLIMENTARY SHIPPING IN THE US
JOIN GOLD CLUB